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Feature settings let administrators control optional product modules for an organization. Module boundaries preserve existing records while preventing new activity that depends on a feature being off.

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Always-on and optional modules

Core modules such as Work Orders, Requests, Assets, Locations, Reports, Schedule, Inbox, Teams, and Users stay on. Organization-controlled modules include Ask Canary, Automations, Agents where platform access is available, Work Order Templates, Maintenance Plans, Procedures, Meters, and Parts Inventory. Request Portals has its own management surface.

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Dependencies

Canary enforces dependency order:
  • Automations requires Meters.
  • Maintenance Plans requires Work Orders, Assets, and Work Order Templates.
Enable prerequisites first. Disable dependent modules first.

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Turn a feature on or off

  1. Open Settings > Features.
  2. Find the module.
  3. Review required or dependent modules.
  4. Change Feature Module to On or Off.
  5. Confirm the new state before continuing.
Turning a module off blocks new live use. Existing records and historical facts remain stored. Re-enabling begins with new activity from that point; past triggers stay in history.

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Deleted and archived records

Deletion and archival remove records from active use while preserving historical facts. Assets, parts, vendors, purchase orders, floorplans, and maintenance plans no longer have recovery screens or Restore controls in the app.

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Safe module changes

  1. Review active automations, plans, templates, and in-progress work.
  2. Resolve dependent modules and live references.
  3. Turn the module off.
  4. Review any outstanding inventory reconciliation on the affected work orders.
  5. Turn prerequisites on before re-enabling dependent modules.