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Asset documents keep manuals, specifications, drawings, and service references beside the equipment they describe. PDF and DOCX uploads can be processed for asset-scoped Ask Canary search. Manage asset documents in the web app. The mobile app currently supports file attachment on work orders; asset-document management remains in the web asset record.

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Upload a document

  1. Open the asset or its edit form in the web app.
  2. Go to Documents.
  3. Add a PDF or DOCX file up to 50 MB.
  4. Give it a recognizable name.
  5. Save the asset or finish the upload.
  6. Wait for the processing status to reach Completed before using AI search.

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Processing states

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Search with Ask Canary

  1. Open global Ask Canary.
  2. Mention or attach the asset that owns the document.
  3. Ask a specific question and name the manual or topic when known.
  4. Open the cited source and verify the relevant page before acting.
The work-order copilot searches documents attached to that job’s asset. Global Ask Canary can use the broader asset context you explicitly provide.

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Safety

Use document answers as a route to source evidence. Follow approved site procedures, lockout/tagout requirements, and manufacturer instructions for safety-critical work. Retry failed processing or open the source file directly when searchable content is unavailable.