Before you begin
Use the Canary web app for organization setup. Decide who will administer the workspace and which people need full maintenance access, request-only access, or assignment identities.1. Set organization defaults
- Open Settings > Organization.
- Confirm the organization name and logo.
- Choose the default work-order visibility.
- Set the currency used to label cost values.
- Configure PDF accent, footer, and sign-off layout when your team exports work orders.
2. Invite people and create teams
- Open Users and invite each person with the appropriate organization role.
- Open Teams and group people by crew, trade, site, or responsibility.
- Set availability and labor rates when you use schedule capacity or labor costing.
3. Build the equipment structure
- Create top-level locations, then add direct sublocations where needed.
- Create assets and assign each one to its operating location.
- Add parent and sub-asset relationships only where the team maintains that component separately.
- Add identifiers to records technicians should open by scanning.
4. Add the supporting records you use
Turn on the relevant modules in Settings > Features, then add:- Parts and location-level stock for inventory control
- Meters for usage, counters, condition values, or on/off state
- Work-order templates and procedures for repeatable work
- Maintenance plans for fixed-calendar preventive work
- Automations for meter-triggered actions
5. Create and complete a work order
- Open Work Orders and select New Work Order.
- Add a clear title, asset or location, priority, due date, and assignee.
- Add a procedure and planned parts when the job needs them.
- Start the job, complete the procedure, record parts used, add completion evidence, and complete it.
6. Prepare field access
- Have technicians install Canary on iOS or Android and sign in to the same organization.
- Print and place Canary labels where scanning is useful.
- Test one label from the mobile scanner.
- Confirm the technician can open and update an assigned work order.