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A vendor represents a supplier or service provider. Vendor records keep contacts and equipment relationships together and can carry supplier-specific part numbers and costs into purchasing.

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Access

People with standard maintenance access can view vendors. Administrators create, edit, and archive vendors and manage cost details. Vendor management is available in the web app today.

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Create a vendor

  1. Open Vendors and select New Vendor.
  2. Enter the vendor name and description.
  3. Choose one or more vendor types and an optional color. To add a type, enter its name under New Vendor Type and select Create Vendor Type. The new type is selected for this vendor.
  4. Add contacts with name, role, email, phone number, and extension.
  5. Link the assets, locations, and parts the vendor supports.
  6. Save the vendor.

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Add part-specific terms

For each supplied part, record the vendor’s catalog number, unit cost, and currency. Mark one active vendor as preferred when planners should see that supplier first for the part. Purchase-order lines can use supplier values when the selected vendor and currency match. Review the copied values before approval because the order preserves its own commercial snapshot.

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Manage contacts

From the vendor’s Contact List, select Add Contact. Enter a name and any communication details, then save. You can also edit or archive individual contacts. If a save fails, the dialog keeps your changes so you can retry.

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Archive and restore a vendor

  1. Open the vendor and select Delete Vendor.
  2. Confirm that it should leave active selectors.
  3. The detail remains open with its deletion time. Select Restore Vendor to bring it back.
For bulk changes, switch to Table View, select vendors, and confirm Delete selected. To recover deleted vendors, enable Show only deleted Vendors, select the records, and confirm Restore selected. When Parts Inventory is disabled, administrators can still recover vendors from Settings > Features > Parts Inventory > Recovery. Vendor relationships remain preserved while archived. Existing purchase orders keep their vendor snapshots.